Client Services
Product Information
Last updated · July 2026
Every piece by House of Palomino is described with care. We make every effort to represent our materials, dimensions, colors, and finishes as accurately as possible — from the weight of Italian leather to the shimmer of 24k gold vermeil — so that you may shop with confidence.
A Note on Color
Colors may appear slightly different from one screen to the next. Monitors, mobile displays, ambient lighting, and camera calibration all influence how a hue is rendered. The tone you see online is a faithful representation, but subtle variation from the piece in hand is natural — much as a silk scarf will read differently by morning light than by candlelight.
The Beauty of Handcraft
Our fascinators, hats, purses, and jewelry are handcrafted in limited quantities from natural materials — silk, sinamay, feather, horsehair, Italian leather, sterling silver, and pearl. Because each piece is made by hand, slight variations in stitching, drape, feather placement, patina, or grain are inherent to the craft.
These small differences are what make each House of Palomino piece singular. They are not considered defects, but rather the signature of a piece touched by human hands — and part of what makes your piece uniquely yours.
Dimensions & Fit
Measurements are provided as accurately as possible and may vary by a small margin within the same style. For custom or made-to-order pieces, we are pleased to advise on proportion and fit — please write to sales@houseofpalomino.org before ordering.
Questions
If you would like additional photographs, measurements, or details about a specific piece before purchase, our Client Services team is delighted to help. Please reach us at sales@houseofpalomino.org.
